Overview
This policy applies to the Watkins Shared Adventures mobile application (the “App”), provided by Watkins Shared Adventures, LLC (“Watkins,” “we,” “us,” or “our”). It explains the information the App handles, why it is used, how it may be shared, and the choices available to you.
Information we handle
Account and profile information
If you sign in, we may receive an account identifier, display name, email address when provided, authentication-provider information, and profile or notification preferences. Sign-in may be provided through Apple, Google, or Firebase Authentication. We do not receive your Apple or Google password.
Trip access and activity
The App may process trip unlock codes, activated-trip identifiers, trip selections, cached trip details, and read or participation status so it can display the trips available to you. Some of this information is stored locally on your device and some may be associated with your app account.
Chat, photos, and moderation
If you use trip chat or traveler-photo features, we process the messages, images, display name, timestamps, trip association, and technical information needed to deliver and moderate that content. Reports, blocks, and moderation records may be retained to investigate misuse and protect travelers.
Notifications and technical information
If you allow notifications, the App may process a push-notification token, device platform, app version, and notification preferences. We may also receive limited diagnostics needed to operate, secure, and troubleshoot the App.
Support requests
When you contact support, we receive the name, email address, topic, message, and technical details you choose to provide. Website forms also process basic request information needed for spam prevention and delivery.
How information is used
- Authenticate users and maintain app profiles;
- Provide trip access, trip details, chat, photos, and announcements;
- Deliver notifications you choose to receive;
- Respond to support requests and troubleshoot problems;
- Review reports, prevent abuse, and protect the safety and integrity of trip communities; and
- Maintain, secure, and improve the App.
We do not sell personal information and do not use App information for third-party behavioral advertising.
Service providers and sharing
Information may be processed by service providers that help operate the App, including Firebase and Google Cloud for authentication, database, storage, and app services; Apple and Google for sign-in or device services; Expo and device-platform services for notifications; and Netlify and Resend for support-form delivery. Public trip information may come from Watkins’ trip-data providers. We may also disclose information when required by law or reasonably necessary to protect rights, safety, and security.
Chat messages and traveler photos are shared with authorized participants in the applicable trip. Information you post in those areas should be treated as visible to that group.
Storage and retention
Account and app-service information is retained while your account is active and as needed to provide the App. Support messages are retained as reasonably necessary to respond and maintain business records. Moderation and safety records may be kept longer when needed to investigate abuse, enforce rules, or comply with law.
When an account is deleted, the sign-in account, profile, notification settings, and account associations are removed. Past text messages may remain in trip chat without your name or account identifier so conversations retain context. Photos are removed from app visibility, although limited internal backup copies may be retained temporarily for safety, recovery, legal, or operational purposes. Information stored only on your device remains until cleared by the App, the operating system, or you.
Your choices
- Use public trip-browsing features without signing in where available;
- Control photo-library and notification permissions in device settings;
- Sign out at any time;
- Delete your account in the App under Help → Delete Account; and
- Contact us regarding access, correction, or deletion questions.
Security
We use reasonable administrative and technical safeguards, including encrypted network connections and access controls. No system can be guaranteed completely secure.
Children’s privacy
The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as the App changes. The date above will be revised when changes are published.
Contact us
Privacy questions may be submitted through Watkins app support or emailed to WatkinsSharedAdventures@gmail.com.
Watkins Shared Adventures, LLC
215 N 4th St
Cannelton, IN 47520
United States